1- The Customer must inspect the Goods as soon as reasonably practicable after delivery or upon purchase and shall within 14 days of such delivery or receipt give notice to us of any apparent physical or delivery damage in the Goods.

 2-Queries regarding shortages of Goods must be made within 7 days of delivery date and must be accompanied by the despatch note. Queries regarding Goods invoiced but not delivered must be made to us within 7 days of invoice date and the invoice number must be quoted.

3- MicronetBroadband shall not be liable to compensate the customers by way of damages or otherwise for nondelivery or late delivery of the Goods or any of them or for any loss consequential or otherwise arising from non-delivery or late delivery.

4-For all goods returned back to us, the shipping is always paid for by the Customer.

5- Where unwanted Goods are returned to MicronetBroadband after the expiry of the 7-day return period MicronetBroadband reserves the right to levy a handling charge. A charge of 20% of the invoice value of the Goods returned, with a minimum charge of £15 will be levied on Goods which are not defective. The Customer must bear all the costs of returning any unwanted Goods to MicronetBroadband and provide proof of delivery.